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Meet Our Team

 

Brevard Office

  • Jason Trent

    President
    Office: 828-634-7221
    Fax: 828-743-8280
    218 Rosman Hwy
    Brevard NC 28712
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    Jason earned his Bachelor's Degree from Tennessee Tech University in 1997.  His focus was in Psychology, Business, and Insurance, and decided to go into agency work because of his love of people and helping others.

    Jason began his insurance career in 1995, and he is licensed in life, property & casualty, health, long term care, and is also a Securities Licensed Investment Adviser Representative. Jason & his team have been recognized and certified in the areas of MDRT Financial, customer service, commercial sales, and agribusiness sales.

    He loves the communities he serves in and is actively involved in numerous organizations. The two he loves most is serving the men in his church through discipleship training, being on mission teams around the world, and serving as the local Scoutmaster for his Boy Scout Troop.

    Jason is a family man, with a loving wife and three boys. He cherishes his family time above all else. He loves serving others, whether it be in his profession, in his ministries, or just a person in need. Having been born and raised here in the south, he has a deep passion for the outdoors.

    Jason enjoys many outdoor activities, but cycling is his passion. Camping and hiking with the Boys Scouts would be next, and he always enjoys a little fishing and golf when the opportunity arises.

  • Dusty Robinson

    Commercial Agent
    Office: 828-634-7221
    Fax: 828-743-8280
    218 Rosman Hwy
    Brevard NC 28712
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    Dusty graduated from Western Carolina University in 2007 with a B.S. Ed. in Physical Education, with a Second Academic Concentration in English. He taught PE and English and coached football and track for nine years before moving to insurance.

     

    Dusty began his insurance career in 2016, and is licensed in Property & Casualty. His specialty is commercial lines, and he is proud to be part of such a strong team of insurance professionals.

     

    Dusty loves to serve his communities through teaching. He teaches Sunday School at Cherryfield Baptist Church, and coaches little league sports. He also assists the local school system in any way possible, including serving on a local scholarship committee. 

     

    He married his beautiful wife, Emily, in 2008. They are the proud parents of Gus and Simon, as well as their dog Charlie. He cherishes time spent with them enjoying nature, watching football, and engaging in Star Wars battles and Justice League missions with his boys. He and his wife also attend sporting events at their shared alma mater, Rosman High School, whenever possible.

     

    Dusty enjoys playing most sports, loves to read, has a passion for fitness, and is a diehard supporter of his beloved Clemson Tigers and Carolina Panthers.

  • Emily Robinson

    Senior Commercial Agent
    Office: 828-634-7221
    Fax: 828-743-8280
    218 Rosman Hwy
    Brevard NC 28712
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    Emily was born and raised right here in Transylvania County and graduated from Rosman High School in 1997.

    She began her insurance career in 2001 in personal lines sales. She is licensed in Property & Casulaty & Life in NC, SC, TN, & GA and specifically focuses on commercial insurance for business owners.

    She and the Trent Team have many recognitions for commercial sales and agribusiness. She's proud to be an agent for Nationwide, the #1 farm insurer in the country.

    Blessed to live in such a wonderful community, the Robinson boys now attend the same school Emily and her husband graduated. She's a true "boy mom" (and competitor) so she thoroughly enjoys all of the sports her sons play. You can often find her and her family under the Friday night lights for the Tigers. They are Clemson and Carolina Panther fans, so they try to go to as many games as they can.

    She enjoys having a playground in her backyard and spends summers hiking, mountain biking, and trail running, and has recently picked up kayaking. She loves to serve her church, Cherryfield Baptist, as well as the community and schools in whatever capacity she can.

  • Amy Ball

    Agent
    Office: 828-634-7221
    Fax: 828-743-8280
    218 Rosman Hwy
    Brevard NC 28712
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    Amy earned her Business Administration degree from BRCC in 1995. She started working at our agency shortly thereafter in 1996. Over the past 20 years, her role has changed a lot. Starting out as a part time associate, she moved on to front end customer service, obtained her insurance license in 2002, and now she's one of Trent & Associates top selling producers. She thoroughly enjoys serving our clients and developing lasting friendships with them.

    In her spare time, she is actively fundraising for the Cystic Fibrosis Foundation on behalf of her daughter, Madison. In seven years, she has raised more than $60,000 to help find a cure for CF.

    She has been married to her husband Michael for 20 years and they enjoy camping and traveling with their daughter.

    She's an active member of First Baptist Church, where she enjoys teaching Children's Church and helping in the children's ministry.

    Amy enjoys reading, crafting, gardening, looking for some great vintage finds, and most of all, spending time with her family. 

  • Christina Harris

    Agent
    Office: 828-634-7221
    Fax: 828-743-8280
    218 Rosman Hwy
    Brevard NC 28712
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    Christina earned her Associate’s Degree in Office Administration with a concentration in Coding and Billing from Charter College in 2011. She worked as a medical office receptionist for about three years before deciding to pursue a career in nursing in 2014. After being in the program for a short period of time she decided to take a different route with her career.

    In early 2016 she gained an interest in the insurance field and later that year obtained her North Carolina Insurance License. Christina hopes to further her career in the insurance field and is looking forward to excelling with the agency.

    Christina is a loving wife to her husband Charles, and a mother to two girls, Nyla and Ava. Christina is all about family and makes them a top priority in her life. 

    Outside of work she enjoys cooking, dancing, and has recently found a big interest in “do it yourself” projects.

  • Jessica Crain

    Agent
    Office: 828-634-7221
    Fax: 828-743-8280
    218 Rosman Hwy
    Brevard NC 28712
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    Jessica attended BRCC for Elementary Education and Early Childhood after graduating from Rosman High in 2007. In 2010 she accepted a position in the insurance business where her true passion of working with the community and insurance was discovered.

     

    She joined the Trent Team in August 2015 as an Associate Agent. She is licensed for Property & Casualty and has a strong background with customer service.  In terms of her approach to serving customers, she says, "Providing excellent customer service to all of our clients is of the utmost importance to me.  My team members and I are very dedicated, knowledgeable team members who strive everyday to go the extra mile for our customers." 

     

    She is an active member of NEXT Church in Brevard where she serves with the children's ministry.  She has many opportunities to be involved with the community through her church family and the wonderful organizations in Transylvania County. 

     

    Jessica has a six year old son named Brayden who is the highlight of her life.  She enjoys being involved with the multiple sports he plays year round.  They love being outside, going hiking and watching sports together.

  • Tyler Wilson

    Agent
    Office: 828-634-7221
    Fax: 828-743-8280
    218 Rosman Hwy
    Brevard NC 28712
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    Tyler joined our team in 2013. He’s the grandson of Earl Wilson, who opened the agency in 1975. He decided to go into agency work because of the fine example his grandfather taught him throughout his childhood.

     

    Tyler is licensed in property & casualty, and enjoys assisting our clients with claims questions, general inquiries, and learning the ins and outs of our multiple companies.

     

    Tyler has been married to his wife Chelsie for three years and they have three precious sons. He cherishes his family time & spending time outdoors.

    In his spare time, photography is his passion. He enjoys art galleries, growing an organic garden, & reading.

  • Barry Bowen

    Employee Benefits
    Office: 828-634-7221
    Fax: 828-743-8280
    218 Rosman Hwy
    Brevard NC 28712
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    Barry earned his Bachelor’s Degree in 2001 from Florida Atlantic University and quickly headed for the mountains. His love for helping business and individuals navigate the insurance market is my passion.

    Barry began his insurance and financial journey with Wachovia Securities in 2006 before joining Trent & Associates in 2010.  He is licensed securities representative with a Series 6, 63, Life, Health/LTC as well as being Certified in Long Term Care. Barry has been recognized every year as a MDRT Qualifier as well as NFN Leaders, our insurance affiliates highest honor.

    He loves the community he lives in and has been a member of numerous organizations throughout the years. Barry lives locally with his wife, two incredible children and three dogs. His favorite activities include hiking, camping, and fishing. He would say he plays golf, but that would be an insult to the game.  

    He has always thought of himself as and advisor and loves to create a plan that accomplishes his clients interests first. Barry is here to be a resource for your business or personal financial needs. Whether its employee benefits or personal retirement planning, he is here to be of service to you.

  • Charlotte Owen

    Licensed Customer Service Representative
    Office: 828-634-7221
    Fax: 828-743-8280
    218 Rosman Hwy
    Brevard NC 28712
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    Charlotte earned her bachelor’s degree from Brevard College in 2002, majoring in Music Performance and Education. She also received her childcare certification from Blue Ridge Technical College in Flat Rock, NC. She started at Trent & Associates in March of 2014. She started as a front desk associate, answering phone calls, taking payments, and helping anyone who came through the door, directing them to whomever they needed to see. In August of 2016, she went on to receive her property & casualty insurance license, changing her title to Licensed Customer Service Representative. 

    Charlotte is originally from Drexel, NC, and grew up learning music and playing for many different venues, symphonies, and string quartets. She was concert master of the Western Piedmont Youth Symphony her junior and senior year of high school. Charlotte also enjoys performing bluegrass gospel music with a local group, Byrd’s & Crows, and traveling to see family whenever possible.  She plays in her praise and worship band at Brevard Wesleyan Church as well.

    Charlotte also teaches private music lessons on the side, teaching classical violin, fiddle, and piano.  She also enjoys hiking, and enjoying the outdoors, and fishing.

Bryson City Office

  • Annie Pace

    Agent
    Office: 828-475-8579
    Fax: 828-552-4469
    230 Main St
    Bryson City NC 28713
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    Annie is a hard working individual who is currently licensed in Property & Casualty as well as Health & Accident insurance.  Her other achievements include degrees in both Business Administration and Entrepreneurship from Southwestern Community College.  She is very blessed to me a member of Trent & Associates and takes pride in the quality workmanship of her nationwide family.

    When not working Annie enjoys the challenging hobby of restoring her historical farmhouse.  She also takes great pleasure in giving back to her surrounding community through volunteer work with local children and nursing home residents.

    Once her full day comes to a close, however, Annie’s true heart and soul can be found in the presence of her wonderful children, family and friends.

  • Cynthia Arnott

    Agent
    Office: 828-475-8579
    Fax: 828-552-4469
    230 Main St
    Bryson City NC 28713
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Burnsville Office

  • Regina Hensley

    Agent
    Office: 828-634-7329
    Fax: 828-682-7711
    5 Town Square
    Burnsville NC 28714
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    Regina grew up in Burnsville, NC where she and her sister, Renee, were raised by wonderful Christian parents, Don and Marilyn Young. Regina graduated from Mountain Heritage High School in 1986. After high school, Regina worked as a florist at Flowers by Vance and also at Yancey Journal Newspaper as subscription manger/typesetter.

    Regina began in the insurance industry in 1992, becoming a licensed agent in 1993. She is licensed in Property & Casualty and Life insurance. Regina grew up in the insurance business. Her mother owned Yancey Insurance Agency for 38 years where Regina worked in the family business for 19 years. Her mother retired and sold the agency to Trent & Associates in 2011.

    Regina continues in her mother's footsteps by serving the people of Yancey county and the surrounding areas as a dedicated agent for Trent & Associates. While also working in the insurance industry, Regina continued her education with Campbell Divinity School & Southern Baptist Convention for her Certification in Children's Ministry. She completed this certification in 2004. She is actively involved at West Burnsville Baptist Church working in the children's department where she has a passion for teaching children and seeing them accept Christ.

    Regina has been married to Stuart for 20 years and has two step-sons, Nathan and Andrew, who are more like her own. She enjoys spending time with all of her family, whether the Young clan of 18 or the Hensley clan of 18. She loves camping, traveling, the beach, making crafts, watching it snow, flower gardening, and being with her dog Mila.

    She believes that you should have a job that you believe in, making sure God is your base for everything. That your family is a gift and treat everyone the way you want to be treated.

  • Renee Woody

    Agent
    Office: 828-634-7329
    Fax: 828-682-7711
    5 Town Square
    Burnsville NC 28714
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    Renee was born and raised in Yancey County. She and husband Ricky have been married 35 years and they have three children (who are all married).  Renee has three grandsons, ages 5, 11 and 15. Her husband is the Pastor of Double Island Baptist Church in Green Mountain, NC.

    Renee began her career in insurance while still in high school. She worked after school in the agency her mom owned. Then, in 1991, she became  a licensed agent and went to work full time for Yancey Insurance. In 2011, her mom retired and sold the business to current owner, Jason Trent of Trent & Associates, Brevard, NC .

    Most of Renee's time outside of work is filled with taking care of her grandchildren, cooking, and attending church. Family time is special to her. She tries to make sure they go somewhere on vacation every year together, and cooks supper for them every Sunday night. Her church also holds a very special place in her heart. Being able to share her faith, give someone a kind word, or encourage a person that might be having a bad day is what makes everything worthwhile.

    One of her favorite scriptures from the Bible is: "And we know that all things work together for good to them that love God." (Romans 8:28)

  • Michele Riddle

    Agent
    Office: 828-634-7329
    Fax: 828-682-7711
    5 Town Square
    Burnsville NC 28714
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Newland Office

  • Crystal Arnold

    Agent
    Office: 828-394-4101
    Fax: 828-675-2171
    320 Linville St
    Newland NC 28657
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    She was born and raised in O-H-I-O, however growing up she has always felt she was a southern girl stuck in the north.

    Crystal loves and cherishes having time with her two sons and extended family, who are located throughout the United States.  She has always been a traveler and has visited most  of the 50 states.

    Living up in the mountains of Newland, NC she has taken full advantage of skiing, hiking and being outside with the gorgeous views and outdoor surroundings.

  • Jessica Harmon

    Agent
    Office: 828-394-4101
    Fax: 828-675-2171
    320 Linville St
    Newland NC 28657
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Rosman Office

Spruce Pine Office

  • Shelia Miller

    Agent
    Office: 828-394-4587
    Fax: 828-765-6213
    12300 NC-226
    Spruce Pine NC 28777
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  • Dena Hensley

    Agent
    Office: 828-394-4587
    Fax: 828-765-6213
    12300 NC-226
    Spruce Pine NC 28777
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    Dena graduated from East Yancey High School in 1971 where she was elected "Best All Around" by her senior class members.

    Dena's focus on customer service helps her continue to live up to this title. Beginning her career in the early 70s, she started in banking, moved to loans, and then bookkeeping. She's always worked to provide excellent customer service, making her customer the "number 1 thing."

    The early 80's led Dena into management in healthcare, managing 3 medical offices located in Yancey and Mitchell counties. Dena retired from healthcare management in December 2012, looking forward to life as a retiree.

    That was short lived for Dena, because she had been so accustomed to working that retirement soon became boring. Dena decided that she would like to work part time, and started praying that God would leader to the place that He could use her.

    In may 2012, God led Dena to begin working part time for Trent & Associates. Dena enjoyed her job so much that she is now working full time with Trent & Associates at the Spruce Pine location.

    Dena has a servant's heart. She loves serving her church and the community. One of her favorite things to do is volunteer at the food pantry ministry that her church is involved in within the South Toe community.

    Dena has been married to the live of her life, Jack, for 45 years. They enjoy camping, canoeing, and just spending time with each other. They are planning on doing some traveling out west and to Alaska in the future (if Dena will ever retire).